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Abracadabra Tugz Experience

Abracadabra Tugz Experience

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ABRACADABRA TUGZ

EXPERIENCE CENTER

CONTACT US

(470)746-3487

abracadabratugz@gmail.com

Let's Make Magic Together

Abracadabra Experience Center logo

VISIT US

7851 Old Morrow Rd

Jonesboro, Ga. 30236

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Cancellation Policy

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For Activities 

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The "No Stress, Just Tugz" Policy 

We’re so excited to create with you! Because we spend a lot of time prepping your frames, yarn, and candle supplies before you even walk through the door, we have a few "house rules" regarding changes to your booking:

 

 The 72-Hour Rule

 * 72+ Hours Notice: Life happens! If you let us know 3 days (72 hours) or more before your session, we can give you a full refund or move your booking to a new date—no questions asked.

 

 * 24 to 72 Hours Notice: We’ve likely already started prepping your station. At this stage, we can’t offer a refund, but we’ll gladly give you store credit.

 

 Late Breaks & No-Shows

 

 * Under 24 Hours: Within 24 hours of your session, all bookings become final sale. At this point, the yarn is ready and the vibes are set—we cannot offer refunds but we can give you a credit, or reschedule.

 

 * No-Shows: If you don't show up, your booking and payment are forfeited. Don't ghost us! 

 

 Don't Be Late to the Party!

 

 * We have a 15-minute grace period. If you’re running late, give us a heads-up!

 

 * If you’re more than 20 minutes late, we may have to reschedule your session to keep the magic moving for our other creators.

 

​For Venue

 

* Cancellations at least 25 days in advance may apply their deposit to a future date (subject to availability).

 

* Cancellations within 7 days of the event forfeit the full rental fee.

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How to Reach Us

 

Need to pivot? Shoot us a DM on Instagram @abracadabratugz, text us at 470-746-3487,  or email abracadabratugz@gmail.com. 

GOOD VIBES, GOOD MUSIC, FOOD & DRINKS ALLOWED  ABRACADABRA TUGZ EXPERIENCE CENTER

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