For Activities 

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The "No Stress, Just Tugz" Policy 

We’re so excited to create with you! Because we spend a lot of time prepping your frames, yarn, and candle supplies before you even walk through the door, we have a few "house rules" regarding changes to your booking:

 

 The 72-Hour Rule

 * 72+ Hours Notice: Life happens! If you let us know 3 days (72 hours) or more before your session, we can give you a full refund or move your booking to a new date—no questions asked.

 

 * 24 to 72 Hours Notice: We’ve likely already started prepping your station. At this stage, we can’t offer a refund, but we’ll gladly give you store credit or help you reschedule for a small $15 "prep fee" per person.

 

 Late Breaks & No-Shows

 

 * Under 24 Hours: Within 24 hours of your session, all bookings become final sale. At this point, the yarn is ready and the vibes are set—we cannot offer refunds, credits, or reschedules.

 

 * No-Shows: If you don't show up and don't shout, your booking and payment are forfeited. Don't ghost us! 

 

 Don't Be Late to the Party!

 

 * We have a 15-minute grace period. If you’re running late, give us a heads-up!

 

 * If you’re more than 20 minutes late, we may have to cancel your session without a refund to keep the magic moving for our other creators.

 

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For Venue

 

* Cancellations made 20 days in advance may apply their deposit to a future date (subject to availability).

 

* Cancellations within 7 days of the event forfeit the full rental fee.

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How to Reach Us

 

Need to pivot? Shoot us a DM on Instagram [@abracadabratugz], text us at 470-746-3487,  or email abracadabratugz@gmail.com. We go by the timestamp on