GAME NIGHT

Cancellation Policy

Cancellation Policy For Activities ​ The "No Stress, Just Tugz" Policy We’re so excited to create with you! Because we spend a lot of time prepping your frames, yarn, and candle supplies before you even walk through the door, we have a few "house rules" regarding changes to your booking: The 72-Hour Rule * 72+ Hours Notice: Life happens! If you let us know 3 days (72 hours) or more before your session, we can give you a full refund or move your booking to a new date—no questions asked. * 24 to 72 Hours Notice: We’ve likely already started prepping your station. At this stage, we can’t offer a refund, but we’ll gladly give you store credit or help you reschedule for a small $15 "prep fee" per person. Late Breaks & No-Shows * Under 24 Hours: Within 24 hours of your session, all bookings become final sale. At this point, the yarn is ready and the vibes are set—we cannot offer refunds, credits, or reschedules. * No-Shows: If you don't show up and don't shout, your booking and payment are forfeited. Don't ghost us! Don't Be Late to the Party! * We have a 15-minute grace period. If you’re running late, give us a heads-up! * If you’re more than 20 minutes late, we may have to cancel your session without a refund to keep the magic moving for our other creators. ​ For Venue * Cancellations made 20 days in advance may apply their deposit to a future date (subject to availability). * Cancellations within 7 days of the event forfeit the full rental fee. ​ How to Reach Us Need to pivot? Shoot us a DM on Instagram [@abracadabratugz], text us at 470-746-3487, or email abracadabratugz@gmail.com. We go by the timestamp on CONTACT US Tel. 470-746-3487 VISIT US

Contact Details

• 7851 Old Morrow Road, Jonesboro, GA, USA

  470-746-3487

  abracadabratugz@gmail.com